FaceMuse Privacy Policy

1. About FaceMuse

FaceMuse is an AI-powered beauty companion designed to provide skincare guidance, product checks, glow-up insights, facial analysis, and personalized beauty recommendations. FaceMuse is for informational and beauty guidance purposes only and does not provide medical diagnosis, treatment advice, or professional dermatology services.

2. Information we may collect

Depending on how you use FaceMuse, we may collect or process the following information:

• Photos and images: Photos you upload for face scans, product checks, or beauty analysis.
• Beauty profile information: Information you provide, such as age range, skin tone, skin concerns, beauty goals, product preferences, and related onboarding answers.
• Scan and recommendation data: Glow scores, facial analysis results, product-check results, saved scans, and beauty journey history.
• Account information: Email address, user ID, login information, and account settings, where applicable.
• Payment and subscription information: Information about your subscription status or purchase access. Payment processing is handled by the relevant app store or payment provider.
• Support information: Messages, email address, and details you provide when contacting support.
• Usage, analytics, and diagnostics: App activity, feature usage, device information, crash logs, performance data, and general diagnostic information.

3. How we use information

• To provide AI-powered face scans, beauty insights, product checks, and recommendations.
• To personalize your experience based on your beauty profile, goals, and preferences.
• To save scan results and help you track your beauty journey over time.
• To manage accounts, subscriptions, premium access, and app functionality.
• To respond to support requests, feedback, and technical issues.
• To improve FaceMuse, fix bugs, analyze performance, and develop new features.
• To help protect the security, integrity, and reliability of our services.

4. Photos, scans, and AI processing

FaceMuse may process photos or images you choose to upload in order to provide beauty-related insights and recommendations. You should only upload images that you have the right to use.

FaceMuse does not use scan results as medical advice. If you have medical, skin health, allergy, or dermatology concerns, you should speak with a qualified professional.

5. Sharing of information

We do not sell your personal information. We may share information with trusted service providers only as needed to operate and improve FaceMuse. These providers may include hosting providers, AI/image-processing providers, analytics tools, crash-reporting tools, payment and subscription providers, notification services, and customer support tools.

We may also disclose information if required by law, to protect our rights, to prevent fraud or abuse, or to maintain the safety and security of FaceMuse and its users.

6. Data storage and retention

We keep information for as long as needed to provide the app, maintain your account, comply with legal obligations, resolve disputes, improve our services, and enforce our terms. Retention periods may vary depending on the type of information and how the app is used.

7. Your choices and rights

• You can choose not to upload photos or provide optional profile information.
• You can manage or cancel subscriptions through your App Store or Google Play account.
• You can contact us to request support with account or data-related questions.
• You can delete the app from your device at any time.

8. Children’s privacy

FaceMuse is not intended for children under the minimum age required by applicable law. We do not knowingly collect personal information from children where parental consent is required. If you believe a child has provided personal information, please contact us.

9. Security

We use reasonable technical and organizational measures to help protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International users

FaceMuse may be operated using service providers located in different countries. By using FaceMuse, your information may be processed in countries other than where you live.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date on this page. Your continued use of FaceMuse after changes means you accept the updated policy.

12. Contact us

For privacy questions, support requests, or data-related concerns, contact us at:

support@facemuse.beauty