1. Acceptance of these Terms
By accessing or using FaceMuse, you agree to these Terms of Use and acknowledge
our Privacy Policy. If you do not agree, do not use FaceMuse. FaceMuse may present
these Terms and the Privacy Policy before or alongside onboarding actions such as
Get Started.
2. Apple Standard EULA
For downloads through Apple's App Store, the Apple Standard Licensed Application
End User License Agreement also applies. These FaceMuse Terms supplement that
agreement and govern the FaceMuse service, subscriptions, scan allowances, online
features, account features, referrals, and support. If there is a conflict, Apple's
Standard EULA applies to the extent required for use of the licensed iOS application.
Apple Standard EULA:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
3. About FaceMuse
FaceMuse is an AI-powered beauty companion that provides skincare guidance,
product checks, social skincare-routine analysis, facial analysis, glow scores,
beauty profiles, shareable result cards, and personalized recommendations.
FaceMuse is designed for informational and cosmetic beauty guidance purposes only.
4. No medical or professional advice
FaceMuse does not provide medical diagnosis, treatment advice, dermatology
services, allergy advice, prescriptions, or professional healthcare guidance.
Do not rely on FaceMuse as a substitute for advice from a qualified healthcare,
dermatology, skincare, or other professional.
If you have a skin condition, allergic reaction, medical concern, irritation,
or urgent health issue, stop using the relevant product and speak with a
qualified professional.
5. Eligibility
You must meet the minimum age requirement and any consent requirements that apply
where you live and under the rules of the app store or platform where you access
FaceMuse. The app and these Terms should use the same minimum-age rule.
If you are under the age of majority where you live, you should use FaceMuse only
with permission from a parent or legal guardian where required. If you use FaceMuse
on behalf of another person, you are responsible for having the right and permission
to do so.
6. Your account and information
FaceMuse may create a pseudonymous app account when you select Get Started. This
account is identified by a generated app identifier and may be associated with your
scans, beauty profile, subscription entitlement, referral activity, scan balance,
saved results, and app activity.
FaceMuse does not currently require a traditional email and password account. You
are responsible for maintaining access to the device and Apple or Google store
account used with FaceMuse. You agree not to impersonate another person, provide
false information, misuse another person's photos, or use FaceMuse in a way that
violates someone else's rights.
7. User content and uploaded materials
You retain any ownership rights you have in content you upload. You grant FaceMuse
a limited, non-exclusive license to host, copy, process, transmit, and display that
content only as reasonably necessary to provide the requested features, maintain
security, troubleshoot the service, provide support, and comply with law, as
described in the Privacy Policy. This license ends when the content is deleted,
except where limited retention is legally permitted or technically necessary.
You should only upload photos, product images, screenshots, profile details, or
other materials that you have the right and permission to use. FaceMuse does not
claim ownership of your uploaded photos or profile answers.
8. Public social links
When submitting a public social-media link, you do not transfer ownership of the
underlying content to FaceMuse. You confirm that your submission and intended use
are lawful. Social content remains subject to the rights and terms of its creator
and originating platform.
FaceMuse is not affiliated with or endorsed by TikTok, Instagram, YouTube, or their
owners unless expressly stated.
9. AI results and limitations
FaceMuse uses automated and AI-powered systems. Results may be incomplete,
inaccurate, or not suitable for your specific circumstances. You are responsible
for reviewing recommendations carefully and deciding whether they are right for you.
Product information, ingredient information, color matching, glow scores, social
routine analysis, and beauty recommendations are provided as general guidance and
may change as products, formulas, prices, availability, public evidence, or your
personal needs change.
10. Product and retailer information
Product names, ingredients, formulas, prices, availability, alternatives, and retailer
information may be incomplete or outdated. Always verify the current product packaging,
manufacturer information, and retailer listing before purchasing or using a product.
References or links to a retailer or product do not constitute an endorsement or guarantee.
11. Result cards and AI outputs
Subject to these Terms and third-party rights, you may use and share FaceMuse result
cards for personal, non-commercial purposes. You are responsible for what you publish.
AI-generated or automated outputs may not be unique, and FaceMuse does not guarantee
that you own exclusive rights in an output.
12. Subscriptions and scan allowances
Some FaceMuse features require a paid subscription, trial, one-time purchase, or
other premium access. FaceMuse subscriptions include a limited number of scans during
each allowance period. The exact allowance, subscription period, price, included
features, trial availability, and renewal terms shown on the purchase screen form
part of the offer.
Unused included subscription scans do not roll over into a new allowance period
unless the purchase screen expressly states otherwise. When available, active
subscribers may purchase additional consumable scan credits. Top-up quantities,
eligibility, and prices are shown before purchase. Top-up scans may require an
active subscription unless the purchase screen states otherwise.
13. Scan credit use
One scan credit is normally consumed when FaceMuse successfully produces a scan
result. If a technical failure prevents a result from being produced, the reserved
scan credit should be returned automatically. A credit is not refunded merely
because a user disagrees with, dislikes, or does not act on a completed AI result.
If a technical failure incorrectly affects a scan balance, contact
support@facemuse.beauty.
14. Referrals and promotions
FaceMuse may offer referral promotions. Under the current referral offer, a user
receives one promotional scan after three valid referrals successfully redeem the
user's invite code. This reward can be granted only once per account, regardless
of the number of additional referrals.
Self-referrals, duplicate accounts, automated activity, fraudulent referrals, and
otherwise invalid redemptions do not qualify. FaceMuse may modify or discontinue
a referral offer prospectively, subject to applicable law.
15. Billing, renewal, cancellation, and refunds
Apple and Google are the billing platforms for in-app purchases made through their
stores. RevenueCat helps FaceMuse manage purchase verification and entitlement
information, but it is not the payment-card provider.
Subscriptions automatically renew unless canceled before the renewal deadline shown
by Apple or Google. Canceling prevents future renewal but normally does not immediately
end access for the already-paid billing period. Refund eligibility and processing are
governed by the store through which the purchase was made and applicable law. If a
subscription or top-up purchase is refunded or reversed, FaceMuse may revoke the
associated entitlement or unused scan credits.
Deleting your FaceMuse account does not cancel an App Store or Google Play subscription.
You must separately cancel the subscription through the store account used to make the
purchase. Deleting the app from a device also does not cancel a subscription.
16. Purchase restoration
If you reinstall FaceMuse or use a new device, a new pseudonymous FaceMuse account
may be created. Eligible purchases may be restored using the same Apple or Google
store account that made the purchase. Restoration may transfer the subscription
entitlement and eligible remaining purchase benefits to the current FaceMuse account.
Purchase restoration is subject to the applicable store's rules and successful
purchase verification.
17. Acceptable use
You agree not to use FaceMuse to:
- Upload content you do not have permission to use.
- Harass, harm, impersonate, exploit, or violate the rights of others.
- Attempt to reverse engineer, scrape, copy, disrupt, or abuse the app or service.
- Bypass paywalls, subscription controls, scan-credit controls, security measures, or usage limits.
- Manipulate referrals, create duplicate accounts for rewards, or use automated redemption activity.
- Use FaceMuse for unlawful, unsafe, misleading, commercial, or harmful purposes.
18. Intellectual property
FaceMuse, including its name, design, branding, software, features, text, graphics,
and other materials, is owned by FaceMuse or its licensors and is protected by
intellectual property laws. You may not copy, modify, distribute, sell, or create
derivative works from FaceMuse unless we give written permission.
19. Third-party services
FaceMuse may rely on third-party services for hosting, storage, AI processing,
facial-attribute analysis, product analysis, social-routine analysis, analytics,
attribution, subscriptions, payments, notifications, customer support, diagnostics,
and other app functionality. Those services may have their own terms and policies.
Third-party services may include Apple, Google, Google Firebase, OpenAI, Google Gemini,
Perfect Corp, Apify, RevenueCat, OneSignal, AppsFlyer, PostHog, retailers, hosting
providers, analytics providers, and support providers.
20. Changes, suspension, and termination
We may update, change, suspend, limit, or discontinue parts of FaceMuse. We may also
suspend or terminate access if we believe you violated these Terms, created risk for
FaceMuse or others, misused referrals or scan credits, or used the service improperly.
We may modify or discontinue features, but we will handle active paid subscriptions,
material reductions in paid benefits, and any required notice or remedies in accordance
with applicable law and app-store requirements.
21. Disclaimers
FaceMuse is provided "as is" and "as available." To the fullest extent allowed by law,
we disclaim warranties of accuracy, reliability, fitness for a particular purpose,
availability, and non-infringement. FaceMuse does not guarantee that AI outputs,
product matches, product alternatives, social-routine analysis, scan scores, or beauty
recommendations will be accurate, complete, available, or suitable for you.
22. Limitation of liability
To the fullest extent allowed by law, FaceMuse will not be liable for indirect,
incidental, special, consequential, exemplary, or punitive damages, or for loss of
data, profits, goodwill, scan credits, or other intangible losses arising from your
use of the app or services.
Nothing in these Terms excludes or limits liability or consumer rights that cannot
lawfully be excluded or limited. Any total liability cap, governing law, courts, and
dispute-resolution terms will apply only to the extent they are valid under applicable
law and disclosed by the FaceMuse legal operator.
23. Changes to these Terms
We may update these Terms from time to time. When we make changes, we will update
the "Last updated" date on this page. Where required by law or app-store rules, or
where changes materially affect paid benefits or important user rights, we will
provide additional notice or request consent before the change applies.
24. Legal provisions to confirm
FaceMuse may provide additional legal notices identifying the FaceMuse legal operator,
business address, governing law, courts or dispute-resolution location, minimum user
age, and required consumer-law notices where applicable.
If any part of these Terms is found invalid or unenforceable, the remaining parts
will continue to apply to the fullest extent allowed by law. A failure to enforce a
provision is not a waiver. FaceMuse may assign these Terms as part of a merger,
acquisition, financing, corporate reorganization, or transfer of the service. These
Terms, together with any applicable app-store terms and purchase terms shown at
checkout, form the agreement between you and FaceMuse for the service. Provisions
that by their nature should survive termination will continue to apply.
25. Contact us
For questions about these Terms, subscriptions, billing concerns, account deletion,
scan credits, referrals, or support requests, contact us at:
support@facemuse.beauty